We help healthcare partners reduce harm and lower costs by using leading indicators of clinical risk within systems (e.g. electronic health records) and the environment (e.g. organizational culture).

The heartbeat of our services is Pascal HealthBench®‚ a Web-based software platform with algorithms based on the latest in scientific research and the best in clinical judgment. Each solution, augmented with consulting as needed, uses different components of the software-as-a-service (SaaS) platform to deliver solutions that improve clinical risk management.

Leadership Engagement

Educate and inspire leadership to effect change

Engaging clinical and executive leaders is critical for a healthcare system seeking to remain clinically safe and reliable, financially healthy, and patient-centered. Our team has vast experience working with boards of directors, chief executive officers, vice presidents and director-level staff, and frontline caregivers.

We engage as often as needed to inspire and educate on issues of patient safety and quality, risk management, and healthcare improvement. In most cases, we engage leadership as part of a comprehensive program to drive clinical improvement in healthcare systems.

Safety Culture Development

Measure, analyze, and improve patient safety culture

Healthcare improvement experts increasingly underscore the notion that without a foundation of a culture of safety, well executed process improvement initiatives -- such as Six Sigma, Lean, and so on -- inevitably will be limited in their impact.

The good news is that patient safety culture can be measured, managed, and improved.

However, many hospitals are learning that improving culture requires not only expert clinician-on-clinician intervention, but an infrastructure, processes, and high quality data to support ongoing safety culture development.

Adverse Event Management

Reduce harm and measure risk

Voluntary incident reporting is a source of learning, but the use of clinical triggers is a more effective method for measuring adverse events. We continue to automate clinical triggers with Risk Trigger (compatible with the IHI Global Trigger Tool*). Risk Trigger enables healthcare system partners to drive down harm and costs by focusing on areas such as glycemic management, anti-coagulant management, perinatal management, and medication management.

Improvement Program Development

Transform clinical practice through collaboration

Pascal partners with healthcare systems to design, develop, and deploy clinical improvement programs that use evidence-based best practices, scientifically robust data, and the latest technical tools.

Fundamental to our approach is measurement, analysis, and rich clinical collaboration. Our engagements range from the strategic, in which a client taps Pascal to provide capabilities for application system-wide, to the more tactical, in which a client defines a more focused issue to address.

• Clinical expertise from leaders in the field
• Adverse event detection and management
• Safety culture measurement
• Leadership engagement
• Improved program-building capacity
• Patient Safety Organization (PSO) expertise and a host of other services.

* Global Trigger Tool and IHI Global Trigger Tool are trademarks of the Institute for Healthcare Improvement (IHI), Cambridge, Massachusetts, USA (www.ihi.org).