Our Solutions
The mission of Pascal Metrics is to enable hospitals and healthcare systems to manage culture-driven risk. We help hospitals measure, analyze, and improve patient safety culture through our range of subscription solutions. The heartbeat of our services is a web-based software platform whose algorithms are based on the latest in scientific research and the best in clinical judgment. Each solution, led or augmented with Social Apgar Consulting as needed, uses different components of the online platform in delivering patient safety culture solutions that are clinically practicable by frontline caregivers and yet scale across the largest healthcare systems in the world. We seek ultimately to help every hospital worldwide to use its available resources to generate the metrics necessary to support data-driven intervention and save lives.
Measurement
Pascal Metrics measures patient safety culture attitudinally and behaviorally. The attitudinal instruments used in our Cultural Assessment Subscription, both the scientifically validated Safety Attitudes Questionnaire (SAQ) and the AHRQ Hospital Survey on Patient Safety Culture, are supported by Pascal Metrics’ survey-agnostic infrastructure. The behavioral instrument, the Teamwork in Context Observation Tool (TiCOT), is used in observation, identifying and tracking behavioral markers that are associated with driving higher levels of risk.
Our research & development process uncommonly brings together the scientific rigor of academic research with the practical feasibility of the world’s leading clinical expertise. Finally, the analytics ride on top of enterprise-grade technology infrastructure, built by innovative engineering and supported by a highly experienced operations team.
Analytics
The Pascal Metrics Online Platform provides a wide range of effective reports and tools to help clients – from the bedside to the boardroom – to understand their healthcare environment from a human factors perspective. The Pascal Metrics Online Platform makes client data accessible, interpretable, and actionable. Our research & development process uncommonly brings together the scientific rigor of academic research with the practical feasibility of the world’s leading clinical expertise. Finally, the analytics ride on top of enterprise-grade technology infrastructure, built by innovative engineering and supported by a highly experienced operations team.
Intervention
At the core of Pascal Metrics’ mission are metrics and analytics. However, for those clients who desire, we also offer internationally renown intervention services through our Clinical Group, led by Principals Dr. Michael Leonard and Dr. Allan Frankel, pioneer of WalkRounds. Data-driven Teamwork Training, WalkRounds, and other tailored interventions are available upon request or through tailored Consulting services. In addition, Pascal Metrics offers focused clinical intervention services, e.g. in obstetrics, perioperative, ICU, emergency department, interventional radiology, and other high risk clinical areas.
