
"Governing boards and executive leaders must set the expectation, position people for success and then hold them accountable. When that is achieved, unleashed will be a gift that never stops giving." Jim Conway, Principal, Governance and Leadership Group read more

One in three patients experience an adverse event in hospital. Many of these are preventable. We’ve developed solutions that can help. read more

Great cultures deliver great outcomes. Find out how leading hospitals measure, map and improve their culture and quality of care. read more

Measurable improvement requires thoughtful integration of leadership, culture and risk management principles. Find out how we’ve partnered with and impacted >700+ hospitals.read more
In a recently published article by the Boston Globe, Lucian Leape observes, "Under Conway’s leadership, Dana-Farber transformed itself. A key element in that transformation was transparency; being open and honest to the public, to the patient, to staff, and, for Dana-Farber’s leaders, to themselves. In 2004, with Conway still on the job, the Boston Globe reported that 'Dana-Farber has emerged as one of the most safety-conscious hospitals in America.'"
When you go to the hospital there's a...

Billions of dollars of EHR investment may not solve the problem until the data is used efficiently and effectively.
Leadership and technology are required to bring data to life, to save lives.