
"Governing boards and executive leaders must set the expectation, position people for success and then hold them accountable. When that is achieved, unleashed will be a gift that never stops giving." Jim Conway, Principal, Governance and Leadership Group read more

One in three patients experience an adverse event in hospital. Many of these are preventable. We’ve developed solutions that can help. read more

Great cultures deliver great outcomes. Find out how leading hospitals measure, map and improve their culture and quality of care. read more

Measurable improvement requires thoughtful integration of leadership, culture and risk management principles. Find out how we’ve partnered with and impacted almost 1000 hospitals.read more
In a paper published by The Health Foundation they state, "High-reliability environments deal with risk and hazard on a daily basis, yet maintain impressive levels of safety through building a safety culture and continuous learning. One fundamental, but important, difference is that highly reliable environments relentlessly assure safety, while in medicine, we often assume safety."
When you go to the hospital there's a...

Billions of dollars of EHR investment may not solve the problem until the data is used efficiently and effectively.
Leadership and technology are required to bring data to life, to save lives.